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Write a letter that demonstrates your understanding of rhetorical stance, busine

Write a letter that demonstrates your understanding of rhetorical stance, business-like tone, professionalism, and sensitivity toward your audience/reader. Be sure to use proper grammar.
Select the topic for your business letter from the list below and type and organize your letter based on the protocols laid out in this module’s readings and videos.
Although the situation you are presenting in your letter is not a pleasant one, your letter should be professional in tone and appearance; demonstrate careful thought and intelligence; sound compelling and sensitive to the writing context; make use of careful word choice, grammar, and punctuation; and relay a complexity and sophistication in ideas and appeal. 
Be sure to use at least three of the following in your letter:
Include two examples of the correct use of apostrophes to show ownership/possession–one showing how to add an apostrophe to a singular noun and the other to a plural noun.
Use a hyphen correctly in at least one sentence.
Indicate two sections in your letter where you demonstrate your intentional use of specific language (rather than generalized or vague language) by highlighting them in yellow.
Provide one example each of how to use the words who’s and whose correctly.
Provide one example each of how to use the words then and than correctly.
Provide one example each of how to use the words affect and effect correctly.
Further, your letter must be persuasive and substantive in content (that is, provide all the details your reader needs—even if you must create imaginary details to fill in the gaps). A minimum of 350 words (apart from the heading, salutation, and closing) is required.
Promopt: A formal letter to a client to address his/her complaints against your company. Your client is being unrealistic and demanding exorbitant compensation, but your management team believes that the error was minor (fill in the gaps) and in no way requires major compensation. Here’s the problem: This client is one of your most loyal and most important as far as producing revenue for your company. Worse? This customer’s nephew works at your company and has access to all your correspondence.

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