3CO02: Principles of analytics CIPD Level 3 Foundation Certificate In People Practice CIPD Level 3 Unit 3CO02 Assessment Example Unit code: 3CO02 Unit title: Principles of analytics Assessment ID: CIPD_3CO02_26_01 About This Unit This unit looks at how people professionals make both straightforward and complex choices as they carry out their roles. It focuses on how utilising a diverse range of analytics and evidence is essential to the rationalisation and enhancement of working practices and situational decisionmaking to create value.
What You Will Learn You will explore how evidence-based practice informs measures and outcomes and how it is applied within your organisation. You will explain the importance of using data as well as the different types of data measurement and how these are used to inform decision-making, including conducting common calculations, interpreting organisational data and presenting findings. You will explain how people professionals create value within organisations for customers and stakeholders. Finally, you will cover the importance of remaining customer-focussed and standards-driven within your work.
Learning Outcome, Assessment Criteria And Indicative Content
- Understand how evidence-based practice informs organisational measures and outcomes.
1.1 Explain what evidence-based practice is and how it is applied within an organisation.
What evidenced-based practice is, its application, components of evidencebased practice, identification of how different types of evidence-based practice can be used to inform principle-led judgements and outcomes for an organisation.
1.2 Explain the importance of using data in organisations.
Recognise the importance of data to accurately determine problems and issues. The need to ensure informed decision- making. Impact that data has on organisational culture, performance and perceptions.
1.3 Explain different types of data measurements that people professionals use.
Various forms of data (qualitative and quantitative) and other types of information that can be used within organisations to enable decision-making. For example, data on resourcing, absence and turnover, performance and reward, dismissals, L&D skills and competencies, employee voice, diversity and inclusion, wellbeing, change agendas, and policies and practices.
1.4 Conduct common calculations to interpret organisational data.
Application of common calculations (for example percentages, averages, themes and patterns) and interpretation of findings.
1.5 Present findings in different formats to enable informed decision-making.
Presentation of data in diagrammatic forms (pie charts, bar charts, line graphs) to communicate understanding to inform decision-making.
1.6 Explain how the application of agreed policies and procedures informs decisions.
How evidence derived from the application of policies and procedures informs decisions. Awareness of the different policies and procedures that support and drive a customer-focused strategy.
- Know how creating value benefits employees, customers and wider stakeholders.
2.1 Explain how people professionals create value for people, organisations and wider stakeholders.
The role that people professionals play in value creation in the organisational setting across people and business practices such as selection and hiring of new employees, onboarding, developing employees, performance and reward, job autonomy, engagement and employee relation practices, whilst ensuring ethical principles are maintained.
2.2 Summarise ways in which you can be customer-focused, and standards-driven in your own context.
Importance of achieving and maintaining a strong customer-focused ethos, approaches used to preserve and grow the customer base through high customer satisfaction and a value-driven philosophy. Applying and maintaining customer service standards.