Intro to Business
**Unit III Discussion Board Question
Mary Parker Follett (1868–1933) defined management as “the art of getting things done through people.” Considering the core functions of management, do you believe that Follett’s definition of management is too vague or describes management perfectly? Explain your response.
2. **Unit III Discussion Board Question
Review the following scenario, and then discuss it in terms of both functional and dysfunctional conflict within an organization.Last year, an organization established a company policy requiring that all employees smile and make eye contact with customers. Since then, employee grievances have continued to escalate. In the last month alone, 10 employees from three different stores have filed grievances. Most of them list customer harassment as a major issue: The customers assume that the employee is flirting with them because the customers are misreading the social cues. Additionally, one employee who had recently suffered the loss of her spouse complained about being reprimanded by a supervisor because she was not smiling at customers “with sufficient enthusiasm.”The organization wants to maintain an image as a friendly place to shop that cares about its customers, but the organization also wants to be a place where employees can work in a safe environment.Explain which communication technique (or techniques) you think would be most helpful in creating a solution, and explain why you believe the technique (or techniques) will help.
3. **Unit III Discussion Board Question
You are articulating your project for the first time in this unit. What do you think about the process of creating a project so far? Have you found it difficult or appropriately challenging? What are some of the things that you have learned so far about the process and about yourself as a researcher?If you could go back in time to a few weeks ago, what are some of the things you know today that you would tell yourself? In other words, what are some of the key lessons you have learned? Similarly, what have you learned in researching that has made your process easier? Share these methods with your classmates; you never know whom you might help!Alternatively, you have been deeply situated in your research for the past few units. What have you learned about your topic that you did not know before? What do you find fascinating? What advice would you like to share with your classmates?
4. **Unit III Discussion Board Question
Consider a time when you joined and acclimated to a new or established group. Discuss whether the group was homogenous or heterogeneous, and explain why. In what stage of the Tuckman Group Development model was the group when you joined, and what details led you to think it was at that stage? Using Hofstede’s cultural dimensions, discuss the group’s culture. When responding to classmates, indicate whether you agree or disagree with your classmates’ opinion regarding the Tuckman model, and explain why.
Comparative Health Systems
5. **Unit III Discussion Board
How is the U.S. health care system different from the health care system of most other developed countries in the Americas region?
Health Care Quality Management
6. **UNIT III DISCUSSION BOARD QUESTION
Appendix 3.2 of your textbook lists a wide variety of implementations strategies. Clearly, there is no one-size-fits-all strategy that can be applied in all circumstances. To the contrary, it more often than not takes a combination of multiple strategies to achieve the desired outcomes.