Unit 704 Assignment Brief
Unit 704: Information Management and Strategic Decision Taking
Unit code: H/506/9069
RQF level: 7
Qualification : Qualifi level 7 Diploma in Strategic Management and Leadership
Aim
The unit will address the volume and complexity of data and information available to organisations and how to analyse, apply and determine its value in making strategic decisions.
Learning Outcomes and Assessment Criteria
| Learning Outcomes | Assessment Criteria |
| 1. Be able to understand the importance of management
information on strategic decisions |
1.1 Critically identify the features of data and information |
| 1.2 Determine the criteria to be applied when selecting appropriate data and information to support strategic decisions | |
| 1.3 Critically evaluate the impact of a management information system to an organisation | |
| 2. Be able to understand the importance of
information sharing within an organisation
|
2.1 Determine the legal responsibilities in sourcing, sharing and storing information |
| 2.2 Critically discuss when information should be offered and access allowed | |
| 2.3 Critically evaluate the formats in which information can be provided and the impact of using various formats | |
| 3. Be able to use
information to support strategic decision making
|
3.1 Critically analyse information to identify patterns, trends and impacts on strategic decision making |
| 3.2 Critically evaluate a range of decision making tools and techniques available to support strategic decision making | |
| 3.3 Determine data and information sources available to assist in strategic decision taking | |
| 4. Be able to monitor and review
management information
|
4.1 Critically identify methods of evaluating management information within an organisation |
| 4.2 Formulate processes and methodologies for analysing the impact of information on the strategic decisions made | |
| 4.3 Determine methods of developing information capture to inform and support strategic decision making |
Indicative Content
In this unit learners will be introduced to concepts, ideas and models that underpin an organisation undertaking information management and strategic decision taking. The models and concepts will include:
- Context is everything
- The Knowledge Economy
- Knowledge Management Drivers
- Dimensions of Knowledge Management
- Knowledge is Carbon Not Silicon?
- Tacit and explicit knowledge
- Do You Know What You Know?
- The Ackoff Pyramid
- A Common K-M Misconception
- Organisational Knowledge and Individual Knowledge
- Four Modes of Knowledge Creation
- Data Protection and Information Security
- Communities of Practice
- Uses of IT and digital technologies
- Knowledge Sharing – or not! Ethics Information Cultures – Definition.
Learners will further be introduced to, and encouraged to discuss, some of the management models, concepts and ideas that could be used to help you set departmental, project, team and personal objectives.
Core Text
Exploring Strategy, Johnson, G, Whittington, R. and Scholes, K., London Financial Times / Prentice Hall 9th Edition 2011
Suggested Resources
Stewart Brand: How Buildings Learn: What Happens after They’re Built http://shearinglayers.com/layers/
TRIZ http://www.triz.co.uk/ COBIT 5
https://cobitonline.isaca.org/ ITIL
http://www.itil.org.uk/
eTOM (Extended Telecoms Operating Model) https://www.tmforum.org/tm-forum-frameworx/ Systems and Requirements Engineering http://www.incose.org/.
ISO9000 – Quality Management
The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best-known standards. The standards provide guidance and tools for companies and organizations that want to ensure their products and services consistently meet customer’s requirements and quality is consistently improved. Standards in the ISO 9000 family include:
ISO 9001:2015 – sets out the requirements of a quality management system
ISO 9000:2015 – covers the basic concepts and language
ISO 9004:2009 – focuses on how to make a quality management system more efficient and effective ISO 19011:2011 – sets out guidance on internal and external audits of quality management systems.
A theory of networks (Karen Stephenson)
http://avxhome.se/ebooks/The_exploit a_theory_of_networks.html The Fractal Organisation
http://journals.isss.org/index.php/proceedings56th/article/viewFile/1796/663
http://www.amazon.com/The-Fractal-Organization-sustainable-organizations/dp/0470060565 OODA
https://www.mindtools.com/pages/article/newTED_78.htm
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